Privacy Policy

01. Introduction

This Privacy Policy applies to the Breedie Studios website, online forms, communications and the personal information we process in connection with our creative services, including web design, graphic design, branding, photo and video editing, digital content and related creative work.

Breedie Studios operates from Kampala, Uganda. For purposes of applicable data-protection law, Breedie Studios may act as a data controller for personal information we collect directly from visitors, prospective clients, clients, suppliers and other contacts.

We aim to process personal information fairly, lawfully, transparently and only to the extent reasonably necessary for the purposes described in this policy.

02. Information We Collect

Depending on how you interact with Breedie Studios, we may collect:

• Identity and contact information such as your name, email address, telephone number, company or organisation name and other contact details you choose to provide.
• Project information such as your project requirements, selected services, creative direction, brand information, references, deadlines and communications relating to a project.
• Files and creative materials that you voluntarily provide for a project, such as logos, photographs, videos, documents, brand assets, copy and other supplied materials.
• Communication records including enquiries, emails, messages, feedback, revisions and other correspondence between you and Breedie Studios.
• Website and technical information such as IP address, browser type, device information, pages visited, referring pages, approximate location derived from technical data, and information collected through cookies or similar technologies where enabled.
• Marketing preferences where you choose to subscribe to newsletters or other optional communications.

We do not ask you to provide sensitive personal information unless it is genuinely necessary for a specific and lawful purpose. Please do not send sensitive information through ordinary website forms unless we specifically request it through an appropriate channel.

03. How We Collect Information

We may collect information when you:

• submit our contact or project enquiry form;
• email, call or otherwise communicate with Breedie Studios;
• request a quotation, consultation or proposal;
• engage us to provide creative services;
• provide project files or information for us to work with;
• subscribe to optional newsletters or updates;
• browse or interact with our website; or
• otherwise voluntarily provide information to us.

Some technical information may also be collected automatically through hosting, security, analytics, cookies or similar technologies, depending on the tools active on the website.

04. How We Use Your Information

We may use personal information to:

• respond to enquiries and requests;
• understand your creative or business requirements;
• prepare quotations, proposals and project plans;
• provide, manage and improve our services;
• communicate about active or potential projects;
• receive, organise and work with project files you provide;
• deliver completed creative work and related services;
• maintain business, project and communication records;
• send optional marketing communications where you have requested or otherwise lawfully permitted them;
• protect the website, systems, clients and business against fraud, abuse, unauthorised access and security threats;
• comply with applicable legal, regulatory or professional obligations; and
• understand website usage and improve our website, content and user experience.

05. Lawful Basis for Processing

Where applicable, Breedie Studios processes personal information on a lawful basis recognised under the laws governing data protection in Uganda. Depending on the circumstances, this may include:

• your consent;
• taking steps at your request before entering into a contract;
• performing a contract or providing services you have requested;
• complying with a legal or regulatory obligation; and
• legitimate business purposes where the processing is lawful, necessary and does not unfairly override your rights and interests.

Where we rely on consent, you may withdraw that consent where permitted by law. Withdrawal will not affect processing that took place before the withdrawal.

06. Website Forms and Project Enquiries

When you use the Breedie Studios contact or project enquiry form, we collect the information you enter so that we can respond to your request and, where appropriate, prepare and deliver the services you have asked about.

We do not use information submitted through an enquiry form for unrelated marketing simply because you contacted us. If you separately choose to receive marketing communications, your marketing preference will be handled accordingly.

07. Client Files, Brand Assets and Creative Materials

Creative projects often require clients to provide photographs, videos, logos, documents, brand guidelines, website content and other materials. We use these materials only for legitimate project and business purposes connected with the services you request.

You are responsible for ensuring that you have the appropriate rights, permissions and authority to provide materials to Breedie Studios for processing or use in a project, including any necessary permissions relating to people appearing in photographs or videos.

We may retain project files for a reasonable period after completion for project administration, revision requests, business records, backup and legal purposes, subject to our retention practices and any specific agreement with the client.

08. Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, protect the site and, where enabled, support optional analytics or marketing features.

Cookies may be placed by Breedie Studios or by third-party services used on the website. The exact cookies in use can change as our website, hosting, analytics, security and other digital tools change.

Types of cookies we may use

• Essential cookies: required for core website functions, security, navigation or features you have requested.
• Preference cookies: used to remember choices or settings where those features are available.
• Analytics cookies: used, where enabled, to help us understand how visitors use the website and improve it.
• Marketing or third-party cookies: used only where relevant services are enabled and where their use is lawful and appropriately disclosed or consented to where required.

09. When We Share Personal Information

Breedie Studios does not sell your personal information. We may share information only where there is a legitimate reason to do so, including where necessary to provide our services or operate our business.

This may include carefully selected service providers such as:

• website hosting and infrastructure providers;
• email and communication providers;
• cloud storage, file-transfer or collaboration services;
• website security, performance or analytics providers;
• professional advisers such as accountants, lawyers or other consultants where reasonably necessary; and
• government, regulatory or law-enforcement authorities where disclosure is required or permitted by law.

Where another organisation processes personal information for us, we seek to use providers that can provide appropriate safeguards and contractual protections.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, portfolio platforms, maps, embedded media or other external services. Those services operate under their own privacy and cookie policies.

Once you leave the Breedie Studios website or interact directly with a third-party service, that third party's privacy practices may apply. We encourage you to review the relevant provider's policies before submitting personal information.

11. International Processing and Transfers

Some technology and service providers we use may store or process information outside Uganda. Where personal information is transferred or processed outside Uganda, Breedie Studios will take reasonable steps to ensure that the processing is lawful and that appropriate safeguards are in place as required by applicable data-protection law.

12. How We Protect Your Information

We take reasonable technical and organisational measures appropriate to the nature and risk of the information we process. These may include access controls, secure passwords, restricted access to project information, secure communications, device security, backups and other administrative or technical safeguards.

No internet transmission, online storage system or electronic communication can be guaranteed to be completely secure. If we become aware of a data-security incident affecting personal information, we will assess it and take appropriate steps, including notification where required by applicable law.

13. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, for ongoing client or business relationships, to complete project administration, resolve disputes, maintain appropriate business records, meet legal obligations, or protect our legitimate interests.

Retention periods can therefore differ depending on the type of information and the reason we hold it. When information is no longer reasonably required, we will seek to securely delete, destroy or anonymise it where appropriate.

14. Your Privacy Rights

Subject to applicable law and any lawful limitations, you may have rights relating to your personal information, including the right to:

• request information about how your personal data is being processed;
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• object to or request restriction of certain processing where applicable;
• withdraw consent where processing is based on consent;
• request deletion or removal of information where applicable; and
• make a complaint about how your personal information is handled.

To exercise a right, contact us using the details in the Contact section below. We may need to verify your request before acting on it, and certain rights may be limited by law or by legitimate legal or business requirements.

15. Marketing and Newsletter Communications

If you subscribe to Breedie Studios newsletters, updates or other optional communications, we may use your contact details to send the information you requested.

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the message or by contacting us directly. We may still send necessary non-marketing communications relating to an existing project, enquiry, transaction, security matter or other service relationship.

16. Children and Minors

Our services and website are directed at businesses, organisations, professionals and general audiences rather than children. We do not knowingly seek to collect personal information from children through our website.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can assess and address the matter appropriately.

17. Automated Decision-Making

Breedie Studios does not ordinarily use personal information to make decisions about individuals solely through automated processing that produce legal or similarly significant effects.

18. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website, technology, legal obligations or data practices change. When we make material changes, we will update the effective or last-updated date shown at the top of this page and may provide additional notice where appropriate.

We encourage you to review this page periodically so that you remain aware of how Breedie Studios handles personal information.

19. Complaints and Data Protection Authority

If you have a concern about how Breedie Studios has handled your personal information, we encourage you to contact us first so that we can understand and address the issue.

You may also have the right to raise a complaint with Uganda's Personal Data Protection Office (PDPO) or another competent authority where applicable.

20. Contact Breedie Studios

Questions, privacy requests, corrections, objections or complaints about this Privacy Policy can be sent to:

21. Applicable Data Protection Framework

This policy is designed for Breedie Studios' operations in Uganda and is intended to support compliance with applicable Ugandan data-protection requirements, including the Data Protection and Privacy Act, 2019 and the Data Protection and Privacy Regulations, 2021, as applicable to the business and its processing activities.

Where a client, project or applicable law requires additional privacy terms, those requirements may be addressed through a contract, data-processing agreement, project terms or another appropriate written arrangement.

22. Final Notice

This Privacy Policy describes Breedie Studios' intended privacy practices for the website and services covered by it. It should be read together with our Cookie Policy and any project-specific agreements or terms that apply to a particular engagement.